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PRIVACY & MARKETING POLICY

General

This policy explains how Starzone Sports AB (Org. No. 559073-9826, info@starzonesports.com) collects, processes, and protects your personal data in compliance with applicable data protection laws.

 

When We Process Your Personal Data

We process your personal data in the following situations:

  • When you visit our website.

  • When you purchase products or services.

  • When you contact us for support or information.

  • When you create and use an account in the Starzone Webshop.

 

What Data We Collect

We collect the following types of personal data:

  • Identity data: Name and contact details (address, phone number, email).

  • Financial data: Payment information and customer number.

  • Technical data: IP address, device information, browsing activity.

  • Purchase history: Information about your orders and interactions with our website.

 

Purpose of Processing Your Data

We process your personal data to:

  • Fulfill our obligations: Handle purchases, deliveries, and customer support.

  • Provide personalized service: Send tailored offers and marketing.

  • Improve our services: Analyze customer behavior and develop new features.

  • Comply with legal obligations: Ensure adherence to accounting and tax laws.

 

How Long We Store Your Data

  • Customer data: Stored for up to 24 months after your last interaction.

  • Account data: Stored as long as your account is active.

 

Sharing Your Data

We may share your data with:

  • Service providers: For payment, marketing, and delivery.

  • Partners: To offer relevant products and services.

  • Authorities: When required by law.

 

Your Rights

As a user, you have the right to:

  1. Request access to your data.

  2. Request correction or deletion of inaccurate data.

  3. Object to direct marketing or profiling.

  4. File a complaint with the Data Protection Authority if you believe the processing violates data protection laws.

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Refund Policy

In cases where all or part of the purchase is to be refunded according to the applicable purchase terms, the refund will be made to the payment card used for the purchase within 30 days. Starzone Sports AB reserves the right to process the refund in another manner in consultation with the customer.

 

Contact

If you have questions about how we process your personal data, contact us at:
📧 info@starzonesports.com

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